Last updated: 10 February 2026
"Staff enjoy good morale and varied activities, but no permanent manager and gaps in safety monitoring like blood sugar checks hold it back."
We found 2 breaches of the legal regulation in relation to safe care and treatment... inconsistent and missing information around people’s known risks... lack of regular blood sugar monitoring for people with diabetes.
Staff told us they enjoyed their roles and were given the opportunity to develop their skills, and knowledge... Morale is good.
Staff confirmed that in the main there were enough staff. However, some staff told us additional staff would be helpful during particularly busy times of the day.
we did identify a gap in training around monitoring a specific health condition.
During this assessment the registered manager left their employment, however, the provider had recruited a new manager... there was no registered manager in post.
Both group and individual activities including links with the local community helped promote people’s well-being. We observed different individual and group activities on offer.
No permanent manager in post during the inspection, just interim senior cover.
the registered manager left their employment... there was no registered manager in post.
Gaps in care records and missing health monitoring like blood sugar checks for diabetes put people at risk.
inconsistent and missing information around people’s known risks and health conditions in care records... lack of regular blood sugar monitoring for people with diabetes.
Training gap for monitoring specific health conditions like diabetes.
not all senior staff had received the required training to monitor and respond to this condition in line with the person’s care plan.
AI Generated
Last inspected: February 2021
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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