Working at The Orchard Trust - Sevenoaks
Lords Hill, Coleford, GL16 8BG
Operated by The Orchard Trust
11 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.5/10
Key Finding
"Stable staffing, strong training and great team spirit, although outdated PPE habits like overusing gloves and aprons affect safety."
Safety & Risk
6/10
✓
2022: 'Somewhat assured' on PPE as 'staff use... had not kept pace... gloves and aprons were being overused which may increase risk'; assured on outbreaks, testing.
Staff Culture
8/10
✓
Per 2019: Staff said 'Good team spirit', 'I love it here. It's very relaxed, there's good team spirit. Manager's are approachable. I could go to them with anything'.
Staffing Levels
8/10
✓
Per 2019: 'No staff vacancies at the service. Agency staff had been used once... in 2018'; measures to encourage retention; per 2022: no vacancies during pandemic.
Training & Dev
8/10
✓
Per 2019: Staff supported for 'Care Certificate and Diplomas in Health and Social Care', specialist training in epilepsy and positive behaviour support, regular supervision.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff described managers as 'approachable' and 'supportive to all staff', with CEO meeting staff monthly.
Programmes
7/10
✓
Per 2019: Activity coordinator (awards runner-up) supports intensive interaction, electronic handheld devices, community outings, pool flotation, new skills.
Points to consider
Some outdated PPE habits like overusing gloves and aprons could affect daily safety routines.
Staff use of PPE had not kept pace with updates to provider policy and national guidance. We found gloves and aprons were being overused which may increase risk of transmission of infection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews