Working at The Orchard
Aston Road, Shrewsbury, SY4 5JD
Operated by Condover College Limited
6 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Staff feel supported by a passionate manager and handle medicines safely, but staff retention and specialist training are lacking."
Safety & Risk
8/10
✓
Staff managed medicines safely... There were few errors but if they did occur, staff dealt with them promptly. Staff learnt from situations that did not go as well as planned.
Staff Culture
7/10
✓
Staff said the registered manager routinely worked closely with them and encouraged and motivated them to give the best possible care.
Staffing Levels
6/10
✓
There were sufficient, suitably skilled and experienced staff to meet people's needs.
Training & Dev
6/10
✓
Staff said their induction and training was thorough and informative and helped them support people well. They had regular supervision and appraisal as well as frequent informal discussions.
Management
8/10
✓
Staff felt the registered manager was extremely supportive... ' [Registered manager] is amazing. She is absolutely passionate about giving the residents the best. She is also really helpful to staff as well as the people we support.'
Programmes
6/10
✓
People were able to join in a range of social and leisure activities including sensory stories, light sessions, cooking, music, swimming, shopping, concerts and shows, gardening days out and holidays.
Points to consider
Staffing is adequate with enough skilled workers, but no details on low staff turnover or no agency use.
There were sufficient, suitably skilled and experienced staff to meet people's needs.
Only standard training and supervision, no specialist courses or funded qualifications.
Staff were given training to help develop their skills and knowledge. Staff said their induction and training was thorough and informative.
Varied activities like sensory sessions and outings, but no dedicated coordinator or specialist programmes.
People were able to join in a range of social and leisure activities including sensory stories, light sessions, cooking, music, swimming, shopping, concerts and shows, gardening days out and holidays.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews