Working at The Orchard Nursing Home
129-135 Camp Road, St. Albans, AL1 5HL
Operated by Caring Homes (TFP) Group Ltd
63 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Great leadership and a happy, supported team, although occasional agency staff and basic training hold it back."
Safety & Risk
6/10
✓
We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed. However, we asked the registered manager to review if bedroom doors should be fully closed if someone was isolating... We observed the bedroom door of a person in isolation... to be open a jar.
Staff Culture
7/10
✓
Staff told us that the registered manager had brought about real change... One staff member said, '[Registered manager] is a great leader, things are much better now, I'm so much happier.' Per 2019 comprehensive inspection.
Staffing Levels
6/10
✓
Staff said there were enough staff and that agency staff were not often used. Per 2019 comprehensive inspection.
Training & Dev
6/10
✓
Staff had received training in subjects relevant to their role and they told us they felt equipped for their role. Staff said they felt supported and had regular one to one supervision meetings. Per 2019 comprehensive inspection.
Management
7/10
✓
Staff told us that the registered manager had brought about real change in the home and their influence had a positive impact on the service. One staff member said, '[Registered manager] is a great leader, things are much better now, I'm so much happier.' Per 2019 comprehensive inspection.
Programmes
6/10
✓
People told us that they enjoyed the activities and outings provided... The activity team are absolutely wonderful... activities going on during the inspection... garden party. Per 2019 comprehensive inspection.
Points to consider
Staffing levels are fine with enough people on shift, but agency workers cover some shifts instead of a fully stable team.
Staff said there were enough staff and that agency staff were not often used. Per 2019 comprehensive inspection.
Training covers the basics with supervisions, but no specialist courses or funded qualifications mentioned.
Staff had received training in subjects relevant to their role... regular one to one supervision meetings. Per 2019 comprehensive inspection.
Activities team runs varied sessions and outings, but no specialist programmes or innovative therapies.
People told us that they enjoyed the activities and outings provided... sing, chair exercises, throw balloons, went to Southend... activity team. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews