Last updated: 9 February 2026
"Staff feel supported and valued with enough staff, but weak governance, unsafe medicines management, and failure to notify safeguarding concerns need attention."
Medicines were not always managed safely. For example, one person was receiving a regular dose of a medicine which was prescribed as a 'when required' medicine. Oxygen cylinders were not stored correctly.
Staff told us they felt confident raising concerns with the manager and felt supported in their role. Staff told us they felt valued.
There were enough staff to meet people's needs.
Governance systems were not always robust and did not identify gaps in recruitment records or inconsistencies in care plans. Audit systems relating to medicines were not effective.
AI Generated
Last inspected: January 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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