Working at The Old Vicarage Residential Home
Vicarage Road, Stoke On Trent, ST10 4LE
Operated by Viomar Care Homes Limited
15 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Supportive manager and safe medicines practices impress, but uncertain staff stability and basic training hold it back."
Safety & Risk
8/10
✓
People received safe support with their medicines from staff members who had been trained and assessed as competent. People were protected from the risks of ill-treatment and abuse as staff had been trained to recognise potential signs of abuse.
Staff Culture
7/10
✓
Staff members told us they found the registered manager supportive and their opinions were welcomed and valued.
Staffing Levels
6/10
✓
People were supported by enough staff who were available to assist them in a timely way.
Training & Dev
6/10
✓
The provider supported staff in providing effective care to people through person-centred care planning, training and one-to-one supervision.
Management
8/10
✓
People and relatives had positive relationships with the registered manager who they found to be accessible and engaging. Everyone we spoke with was complementary about them and felt supported by them.
Programmes
/10
✕
Points to consider
Staff numbers are enough to meet needs but no details on stable long-term team or minimal agency use.
People were supported by enough staff who were available to assist them in a timely way.
Only basic training and induction offered, no specialist courses or funded qualifications.
New staff members completed a structured introduction to their role. This included completion of induction training, for example, safeguarding, health and safety. This training was aligned with the care certificate.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews