Last updated: 10 February 2026
"Supportive manager and safe medicines practices impress, but uncertain staff stability and basic training hold it back."
People received safe support with their medicines from staff members who had been trained and assessed as competent. People were protected from the risks of ill-treatment and abuse as staff had been trained to recognise potential signs of abuse.
Staff members told us they found the registered manager supportive and their opinions were welcomed and valued.
People were supported by enough staff who were available to assist them in a timely way.
The provider supported staff in providing effective care to people through person-centred care planning, training and one-to-one supervision.
People and relatives had positive relationships with the registered manager who they found to be accessible and engaging. Everyone we spoke with was complementary about them and felt supported by them.
Staff numbers are enough to meet needs but no details on stable long-term team or minimal agency use.
People were supported by enough staff who were available to assist them in a timely way.
Only basic training and induction offered, no specialist courses or funded qualifications.
New staff members completed a structured introduction to their role. This included completion of induction training, for example, safeguarding, health and safety. This training was aligned with the care certificate.
AI Generated
Last inspected: January 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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