Working at The Old Vicarage Residential Home

Staff had been provided with training on how to recognise abuse... The administration and management of medicines was safe. Risk assessments were updated to ensure people were supported in a safe manner.

There were enough staff in number, experience and skills to support people. One staff member said, 'We cover shifts so that we don't have agency workers. We all know the people who live here well.'

Training systems were in place to deliver induction training which included the care certificate... proceeding to nationally recognised social care qualifications... Staff told us they felt adequately trained... 'We are always training and learning.'

People, staff and relatives told us they felt well supported by the registered manager and the provider. One person said, 'She is lovely and very approachable.'

People took part in activities within the home such as; knitting, flower arranging, bingo, chair yoga and exercises, manicures and pets therapy. An external company had recently brought various animals...