Last updated: 9 February 2026
"Staff feel happy and supported treating residents like family with risks well managed and sufficient staffing, but governance oversight needs more time to fully embed."
Risks to people were assessed and managed. People received their medicines as prescribed.
Staff we spoke with were happy in their role and felt supported by the management team. One member of staff told us, 'They [registered manager] listen to us and tell us what they are doing about things. People at the service are respected and are treated as individuals. They are our world they are like family.'
People were supported by sufficient numbers of staff who were familiar with their needs and were known to them.
further time was required to ensure the level of governance and oversight that had been implemented could embed and become fully effective.
Managers have improved oversight but it needs more time to fully settle in and work properly day to day.
further time was required to ensure the level of governance and oversight that had been implemented could embed and become fully effective.
Staffing is sufficient to cover needs but they are still recruiting more people.
they were actively recruiting additional staff to oversee new infection control processes implemented.
AI Generated
Last inspected: January 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp