Working at The Old Vicarage Residential and Dementia Care Home
The Old Vicarage, Wallingford, OX10 9JB
Operated by Hanning Homes Care Limited
59 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Supportive management and happy family culture where staff feel valued, although heavy agency staff use affects care quality."
Safety & Risk
7/10
✓
Medicines were managed safely... Staff had completed training in safeguarding... People's care plans contained risk assessments... effective recruitment processes
Staff Culture
8/10
✓
One member of staff said, 'It's like a big happy family here. Everybody is welcome and we build lovely relationships'. Staff felt valued and listened to... '[Registered manager] is very good at giving us a pat on the back'
Staffing Levels
6/10
✓
There were sufficient staff deployed to meet people's needs. Staff told us... 'Yes there are enough care assistants. There are a lot of agency staff but they use the same agency'
Training & Dev
7/10
✓
Staff were supported through regular supervision. Staff had access to development opportunities... new role that enabled care workers to train to administer medicines... 'three day course externally and then... observed and assessed five times'
Management
8/10
✓
People and relatives were positive about the culture... One person said, 'The manager is very approachable'. Staff were positive... '[Registered manager] is very passionate about the home. She has huge compassion'
Programmes
6/10
✓
Two activities coordinators... wide range of activities... coffee morning... board game... baking... film club, book club and musical events. 'The activities are fantastic. Really changing people's lives'
Points to consider
Staffing is sufficient but relies on a lot of agency staff, which some residents notice affects care quality.
People told us the use of agency staff had an impact on their care. One person said, 'If they (agency staff) are bathing me I notice they are not quite so good at what they do'
Activities are varied with two coordinators but no specialist programmes or innovative approaches mentioned.
The activity programme showed a wide range of activities... still developing as they got to know people... coffee morning, board game, baking, film club, book club, musical events
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews