Last updated: 10 February 2026
"Staff feel supported by approachable leaders with a strong team culture and good safety practices, but no activities programme and occasional waits for care hold it back."
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff completed incident forms to record any safety incidents, and these recorded the actions taken.
Staff told us they worked well together. One staff member told us, “We have good relationships, and it feels like we are pulling together as a team,” while another staff member said, “We are a really good team.”
People had mixed views on whether they received timely care. One person told us, “You often have to wait,” while another person said, “Staff come quickly, I feel safe, and staff are good.”
Staff received training and support to help them be competent in their job roles. Staff had completed training in areas relevant to people’s health and care needs.
Staff felt well supported, treated fairly and valued by the leadership team. They were able to raise any concerns or ideas for improvement. The registered manager is really approachable.”
Per 2019 comprehensive inspection: There were a range of planned entertainers who provided activities for people in the home. These ranged from singers to group games.
No activities programme or coordinator, so the role is mostly routine personal care.
No activities or engagement programmes mentioned in 2025 inspection report
Only standard training, no specialist courses or funded qualifications.
Staff had completed training in areas relevant to people’s health and care needs. The registered manager had oversight of this training to ensure it was kept up to date.
Staffing is adequate but nothing special, with some residents saying they have to wait for help.
People had mixed views on whether they received timely care. One person told us, “You often have to wait.”
AI Generated
Last inspected: October 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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