Working at The Old Vicarage

Unsafe medicine storage like unlocked creams in bedrooms and expired dates raises risk of using bad medication.

People's prescribed medicinal creams were not stored in a safe way. We saw creams in people's bedrooms which were not locked away as per national guidance. Some creams we found did not have a date of opening recorded and some creams had gone past their expiry date.

Managers weak on oversight with failed audits and no tracking of accidents all through 2023.

Audits and checks of medicines had failed to identify the concerns we found during inspection. Systems used to record accidents and incidents were not used effectively. For example, no entries had been made for the whole of 2023.

No proper activities programme so shifts mostly routine care and TV with little variety.

Not all people were being supported to engage in activities which were meaningful to them. One person felt activities were geared towards people living with dementia.