Last updated: 9 February 2026
"Staff feel supported in a positive team with strong safeguarding, but basic training and no evidence of stable staffing hold it back."
Staff were knowledgeable about safeguarding procedures and understood what to do if they suspected abuse had taken place. Any incidents or accidents that occurred were recorded and investigated by management.
There was a positive and open culture at the service. One staff member said, 'There is good support from supervisors. It's a good team that works well together.'
There were suitable numbers of staff working within the service to meet people's needs. One person said, 'There seems to be enough staff around. I don't have to wait long.'
Staff were inducted and trained in their roles, and understood risks and regulatory requirements. Medicines were administered safely by staff who were trained to do so.
Staff we spoke with understood what was expected of them, and felt well supported within their roles. One staff member said, 'There is good support from supervisors. It's a good team that works well together.'
2023 focused inspection on safe and well-led only; no details on activities. 2017 comprehensive report more than 2 years old.
Staff numbers are enough to meet needs but no details on low agency use or long-serving teams.
There were suitable numbers of staff working within the service to meet people's needs. One person said, 'There seems to be enough staff around. I don't have to wait long.'
Only standard induction and role training mentioned, no specialist courses or funded qualifications.
Staff were inducted and trained in their roles, and understood risks and regulatory requirements.
AI Generated
Last inspected: November 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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