Working at The Old Vicarage

Staff had received training in safeguarding and knew how to report abuse. Risks were assessed with emphasis on positive risk taking, and medicines were handled safely by competent staff.

There was an inclusive and open-minded culture demonstrated by the management and staff team. Staff had taken the time to get to know people well as individuals.

There were enough staff to safely meet people's needs. The registered manager told us no agency staff was used to ensure consistency in people's care.

Staff we spoke with were positive about the management team and style. One member of staff told us, '[Registered manager] and [deputy manager] are part of the staff team.'