Working at The Old Vicarage
54 St Mary Street, Chippenham, SN15 3JW
Operated by The Old Vicarage (Chippenham) Limited
21 bedsResidential homesRehabilitation (illness/injury)
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Approachable management, stable staff team with good retention and positive culture, but few activities and no regular programme hold it back."
Safety & Risk
8/10
✓
Staff had been trained in safeguarding and understood their responsibilities to report any concerns. People had their medicines as prescribed... We did not observe any gaps in recording. Incidents and accidents were recorded and reviewed for any action needed.
Staff Culture
8/10
✓
Staff talked about good teamwork at the home and that they all enjoyed their work. Comments from staff included, 'There is good teamwork, and everyone gets on, everyone does their work', 'I love working here, everyone is friendly, it is like home from home'
Staffing Levels
7/10
✓
The registered manager told us they had a low turnover of staff so there was a stable staff team to provide continuity of care. One member of staff said, 'Shifts are always covered, either the care manager works them, or we ring round. We never work short [of staff].'
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Staff received training in a range of topics including Infection Control, H&S and Fire safety. Staff also received training to support people's individual needs... staff were supported to achieve qualifications which enabled them to progress to nurse training.
Management
8/10
✓
People, relatives and staff knew who the registered manager and owners were and told us all the management were approachable. Feedback and ideas for improvements were encouraged from everyone and listened to. Action was taken to make improvements where appropriate.
Programmes
4/10
!
Per 2018 comprehensive inspection: People told us they weren't able to take part in many activities. When asked what they did, people said, 'Not much' and, 'Entertainers come every now and again but it's not my cup of tea.'
Points to consider
No activities coordinator or regular programme, so the role is mostly routine personal care with few group events.
Per 2018 comprehensive inspection: People told us they weren't able to take part in many activities. When asked what they did, people said, 'Not much' and, 'Entertainers come every now and again but it's not my cup of tea.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews