Working at The Old Vicarage Care Home

No permanent manager in place and managers keep leaving, which makes leadership feel unstable and affects how things run.

There was no registered manager for the service and a history of high manager turnover.

Recruitment checks on new staff have gaps, like job history dates not fully checked or gaps explained.

in 2 out of 4 care staff files we looked at, completed employment application forms did not provide the full dates of their previous employment listed; giving years only. Potential employment gaps from this had not been explored with the individual staff members.

Staff have to finish their online training at home because no time is given during shifts, and regular one-on-one check-ins were missing for over a year.

many felt they were not afforded sufficient time to complete any e-learning subjects required, which usually resulted in them undertaking this in their own time at home... 'before that I'd never had one over the last year.'