Working at The Old Vicarage

Only standard training with some additional planned, no specialist courses or funded qualifications.

Staff had access to a range of training to make sure they had the skills to safely support people. The provider was looking into additional training in some healthcare topics which had been recommended by visiting professionals.

Staffing is adequate and call bells answered promptly, but nothing special like low agency use or strong retention mentioned.

There were enough staff to meet people’s physical and social needs. People told us call bells were answered promptly... Staff felt there were always enough staff. One member of staff said, “We are never understaffed.”

Some gaps in risk assessments and medicine records like missing falls assessments and cream administration logs.

Some care plans contained risk assessments but these were not always comprehensive... no clear record of the administration of prescribed creams and lotions.