Working at The Old Vicarage [Blakeney]

No permanent manager in post, even though one has applied to register.

There was no registered manager in post at the time of the inspection, although the manager had applied to register to ensure the provider met their registration requirements.

Training records are incomplete, so it's unclear if all staff training is up to date.

the plan... did not include information on when staff had last completed training. Because of this the manager was unable to tell us if and when staff had completed some of their training.

Staffing is adequate but nothing special, with manager sometimes helping cover shifts.

Generally we have enough. We've got one person in hospital at the moment, so a member of staff stays with them all day. But, [manager] helps out.