Last updated: 9 February 2026
"Supportive management and enthusiastic team with strong safety practices, although training and activities lack specialist input or a dedicated coordinator."
We were assured that the provider was promoting safety through the layout and hygiene practices of the premises, preventing visitors from catching and spreading infections, using PPE effectively and safely, and accessing testing for people using the service and staff. (Per 2021 targeted inspection)
Staff spoke with enthusiasm about their roles and the people they supported. Staff spoke positively about the positive leadership and team approach which we saw achieved good outcomes for people. (Per 2020 comprehensive inspection)
Staffing has really improved which means we have more opportunity to spend quality one-to-one time with people. It's like a family. (Per 2020 comprehensive inspection)
All staff completed an induction to their role and were provided with ongoing training, supervision and appraisal. (Per 2020 comprehensive inspection)
Staff spoke positively about the way they were managed and the support they received. Everybody told us the management team were approachable and listened to them when they had any concerns. (Per 2020 comprehensive inspection)
We have two staff doing one-to-one activities which means we can take people out even in their wheelchairs. We go to the local pub and take people to Church. We have singers come and the cook does scone cutting with them and other baking. (Per 2020 comprehensive inspection)
Only standard induction, ongoing training and supervisions, no specialist courses or funded qualifications.
All staff completed an induction to their role and were provided with ongoing training, supervision and appraisal. (Per 2020 comprehensive inspection)
Some varied activities like outings to the pub, church trips, singers and baking, but no dedicated coordinator or specialist programmes.
We have two staff doing one-to-one activities which means we can take people out even in their wheelchairs. We go to the local pub and take people to Church. We have singers come and the cook does scone cutting with them and other baking. (Per 2020 comprehensive inspection)
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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