Working at The Old School House
Old School House, Telford, TF7 5BN
Operated by Eeze Old School House Ltd
7 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.4/10
Key Finding
"Staff feel supported with good training and strong safeguarding, but no registered manager in place and limited activities need improvement."
Safety & Risk
7/10
✓
People were protected from the risks of abuse. Staff had revisited safeguarding training and understood the principles of keeping people safe and knew what to do if they suspected abuse.
Staff Culture
6/10
✓
People were assisted by a trained staff team who felt supported by the provider and the management team.
Staffing Levels
5/10
!
People were supported by enough staff who were available to safely support them without any unreasonable delay.
Training & Dev
6/10
✓
New staff members completed a structured introduction to their role. This included completion of induction training, for example, safeguarding, health and safety. Staff members, new to care, completed training that was in line with the Care Certificate.
Management
4/10
!
At the time of our inspection there was not a registered manager in post. However, the provider had appointed a manager who had commenced work by the second day of this inspection.
Programmes
4/10
!
Although, people were engaged in activities these were limited and there needed to be a greater level of consistency with activities offered and the engagement with people.
Points to consider
No permanent manager in place yet, the new one just started and is not registered.
At the time of our inspection there was not a registered manager in post. However, the provider had appointed a manager who had commenced work by the second day of this inspection.
Activities are limited and inconsistent, even with a new coordinator still getting established.
The provider had introduced an activity coordinator role to support people and staff. This was a relatively new role to encouraged people to engage in activities. However, this recently introduced role needed to be embedded.
Staffing is adequate but nothing special, no details on low agency use or stable team.
People were supported by enough staff who were available to safely support them without any unreasonable delay.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2024
Requires improvement
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews