Working at The Old School House and Courtyard Nursing Home
Main Road, Brough, HU15 2SG
Operated by The Old School House Limited
42 bedsResidential homes
Workplace Score
4.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.9/10
Key Finding
"Staff feel supported with good training and safe care, but no permanent manager and basic activities hold it back."
Safety & Risk
6/10
✓
Risks to people's safety and welfare were assessed appropriately. The manager had processes in place to review all accidents and incidents... Some recording issues regarding medication were identified during the inspection. The manager immediately rectified this.
Staff Culture
6/10
✓
Staff described morale as 'good' and they felt positive about the new manager. Comments included 'Things are improving', 'We feel supported' and 'They are very approachable'
Staffing Levels
5/10
!
There were enough staff to ensure people received safe care. Relatives told us 'There is always enough staff around when I go'
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: New staff had completed a thorough induction programme and staff continued to undertake additional training to meet people's needs. The registered manager met regularly with staff to review their practice and development.
Management
2/10
✕
The service has been without a registered manager since June 2022. A newly appointed manager has come into post who will be submitting their application to the Care Quality Commission imminently.
Programmes
3/10
✕
Per 2020 comprehensive inspection: Staff supported people to access the community, take part in activities they enjoyed... Staff had recently organised a bingo night which took place in the local hall.
Points to consider
No permanent manager in place yet, so leadership and oversight are not fully stable.
The service has been without a registered manager since June 2022.
Staffing is adequate but nothing special, with no details on low agency use or good staff retention.
There were enough staff to ensure people received safe care.
Only basic activities like bingo and community outings mentioned, no activities coordinator or enriching programmes.
Per 2020 comprehensive inspection: Staff had recently organised a bingo night which took place in the local hall and was attended by residents of the home and members of the local community.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews