Working at The Old Registry
70 Aldborough Road South, Ilford, IG3 8EX
Operated by Roselock Limited
9 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Supportive management and an open culture ensure safe care and consistent staffing, although training is basic and activities rely on community outings."
Safety & Risk
8/10
✓
Risks to people were assessed and management plans were in place to inform staff how to reduce and manage risks. The provider had a system in place to record and monitor accidents and incidents with evidence that learning took place.
Staff Culture
7/10
✓
There was an open and inclusive culture in the service, with staff, people, relatives and other external professionals encouraged to help improve the service. Staff told us they were supported by the management team.
Staffing Levels
6/10
✓
There were enough staff to meet people's needs and to provide personalised care and support. Any shortfalls, due to sickness or leave, were covered by existing staff, and this helped with consistency.
Training & Dev
5/10
!
Per 2020 comprehensive inspection: Staff had received training related to their roles, such as safeguarding adults, medicine management, infection control, moving and handling and health and safety.
Management
7/10
✓
The registered manager operated an open and transparent culture and responded to any issues raised. Staff told us that the manager was supportive. One member of staff told us, '[Manager] is very supportive.'
Programmes
5/10
!
Per 2020 comprehensive inspection: Each person had an activity timetable in place. On the day of our visit, most people went out in the community to take part in different activities such as, bowling, swimming and exercise classes.
Points to consider
Only standard training like safeguarding and medication handling, no specialist courses or funded qualifications.
Per 2020 comprehensive inspection: Staff had attended various training, such as safeguarding adults, medicine management, infection control, moving and handling and health and safety.
Some community outings like bowling, swimming and day centre, but no dedicated activities coordinator or creative in-house programmes.
Per 2020 comprehensive inspection: Each person had an activity timetable in place... went out in the community to take part in different activities such as, bowling, swimming and exercise classes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews