Last updated: 10 February 2026
"Staff praised the approachable manager and enjoyed the family atmosphere, but past high staff turnover and a basic activities programme hold it back."
Robust safeguarding with concerns investigated, detailed risk assessments, and safe medicines management with no gaps in records.
Staff enjoyed working there, were proud of achievements, said 'I love it here' and described a family atmosphere.
High staff turnover end of 2017 but improved with safe staffing levels varying by activities on duty rota.
Person-centred training including MAPA, full induction week supernumerary for first four shifts, and regular supervision.
Staff and relatives praised the registered manager as approachable, empathetic, supportive, and for turning things around since 2017.
Structured programme of internal/external activities tailored to needs including college, horse riding, trampolining, discos, picnics, and walks.
Staffing is safe now but there was high staff turnover at the end of 2017.
There had been a high staff turnover towards the end of 2017.
Activities programme has good variety like college and outings but no specialist named programmes.
People had a structured programme of internal and external activities tailored to individual needs and skills.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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