Working at The Old Rectory Residential Home
New Hall Close, Romney Marsh, TN29 0LE
Operated by Old Rectory Care Ltd
35 bedsResidential homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.6/10
Key Finding
"A passionate family-like culture and strong management with innovative activities, although staffing is adequate without details on staff retention or agency use."
Safety & Risk
8/10
✓
Medicines were managed safely... regular medicines audits... The registered manager tracked incidents and accidents including falls and analysed trends.
Staff Culture
9/10
✓
Every staff member we spoke with was extremely passionate... 'They are like family, we fight for them.' 'I am very proud of every single member of staff. Everyone loves their job.'
Staffing Levels
6/10
✓
There were enough staff to meet people's needs. People, their relatives and staff all felt there were enough staff.
Training & Dev
7/10
✓
Staff received specialist training from health care professionals such as district nurses. Staff received regular support through supervision.
Management
8/10
✓
Staff also said, 'I actually am very happy and proud of the management.' Everyone we spoke to felt involved with the service.
Programmes
8/10
✓
The service had been innovative... continued the use of entertainers... links with their local school... 'tickle your taste buds' activity... magic table.
Points to consider
Staffing is adequate but nothing special, no details on staff retention or agency use.
There were enough staff to meet people's needs. People, their relatives and staff all felt there were enough staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews