Last updated: 10 February 2026
"Approachable managers and a positive culture where staff feel valued and supported, although staffing deployment sometimes causes waits for residents."
Systems were in place to protect people from the risk of abuse... The registered manager took a proactive response to concerns and used incidents to learn lessons... An accident and incident analysis was in place and reviewed monthly.
There was a positive culture and shared direction within the service. Staff had confidence in the management team and said they were supportive. Staff said they felt included and involved in the service.
Staff told us there were enough staff available to meet people’s needs... However, there were some occasions where people had to wait for staff to support them. We found staff deployment could be improved.
A comprehensive training programme was in place to provide staff with the knowledge and skills required to carry out their role well.
Staff spoke highly of the registered manager and said the management team were approachable. One member of staff said, “The manager is brilliant, and the owners are very approachable too.”
Per 2019 comprehensive inspection: there was an activity coordinator employed by the provider... People consistently told us they were very happy with the activities... singers and fayres, there's always an outing going off here.
Staff numbers are enough most times but there are busy spells and some waits for residents which might make the job feel stretched.
there were some occasions where people had to wait for staff to support them. We found staff deployment could be improved.
AI Generated
Last inspected: November 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp