Working at The Old Rectory
The Street, Cranleigh, GU6 7PX
Operated by The Old Rectory (Ewhurst) Co. Limited
38 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Approachable manager and positive culture with effective safeguarding, although ongoing recruitment for permanent nurses and basic training hold it back."
Safety & Risk
8/10
✓
There were effective safeguarding systems in place to ensure people were protected from the risk of harm or abuse. Staff received training and were confident in telling us how they would report their concerns.
Staff Culture
7/10
✓
There was a positive culture within the service where people, staff and relatives felt listened to. Staff felt listened to and told us the Manager's door was always open if they needed support.
Staffing Levels
6/10
✓
We saw that staffing levels met the needs of the people living in the home. Nobody in the home had to wait for any care and there was a relaxed atmosphere amongst the staff.
Training & Dev
6/10
✓
Staff underwent induction training and regular refresher training that ensured they were supported to enable them to work safely and effectively.
Management
7/10
✓
All people, relatives and staff spoke positively about the registered manager... One family member said, '[manager] always seems to be here, and she is so approachable with any matter.'
Programmes
6/10
✓
The home had become involved with the local parish... weekly coffee morning. The home had also involved the local nursery... for a music based activity called 'songs and smiles'.
Points to consider
Staff numbers meet needs but they are still trying to recruit permanent nurses.
Efforts to recruit permanent nurses were ongoing.
Only standard induction and refresher training with some extra on request, no specialist courses or funded qualifications.
Staff underwent induction training and regular refresher training... 'Whenever we want to ask for some extra training, we just ask and it is booked.'
Some regular activities like nursery visits and community trips but no dedicated coordinator or specialist programmes.
There were activities that included trips in to the community... local nursery that attended the home on a weekly basis for a music based activity called 'songs and smiles'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews