Last updated: 10 February 2026
"Supportive management and safe practices create a positive culture, but unclear staff retention and basic training hold it back."
Medicines were managed, monitored and administered safely... Incidents and accidents were recorded. There was a system in place for the registered manager to oversee these monthly. Actions were taken as a result of the analysis of incidents and accidents.
There was a positive, open, transparent and empowering culture in the service. Staff told us that the new management team was positive, open, approachable.
There were enough staff to support people at the time they needed it. One person told us, 'There is always plenty of staff around, they are always hardworking.'
Per 2019 comprehensive inspection: Staff received enough training to support them in their roles. Staff also received supervisions which were an opportunity to discuss their role and any training requirements.
Staff told us that the new management team was positive, open, approachable and that they felt confident anything they said would be considered.
Per 2019 comprehensive inspection: People told us about a range of activities they engaged in, such as games and crafts. There was a weekly schedule for activities, such as making things for Easter, baking, flower arranging, games and going out to a café.
Staffing is adequate with enough people on shifts, but no details on staff turnover or agency use.
There were enough staff to support people at the time they needed it.
Just standard training and supervisions, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff received enough training to support them in their roles.
Basic regular activities like games, crafts and outings, but no dedicated coordinator or specialist programmes.
Per 2019 comprehensive inspection: There was a weekly schedule for activities, such as making things for Easter, baking, flower arranging, games and going out to a café.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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