Last updated: 10 February 2026
"Visible supportive managers, stable internal staffing and a positive team culture, although activities lack a dedicated coordinator and training misses funded qualifications or career paths."
Staff demonstrated a good understanding of how to protect people from abuse... Staff reported accidents and incidents which the registered manager analysed to make changes... Medicines were audited regularly.
Staff said they worked well as a team and felt well supported. Staff comments included; 'It's a good place to work' 'I feel well supported,' and 'I love it. It's a lovely home, great setting, good team'
There were enough staff to meet people's needs. The service was fully staffed. Any sickness or leave was covered from within the team, so people were always cared for by staff they knew and trusted.
Staff had regular training... training relevant to people's needs, for example, on autism and managing epilepsy... Staff had opportunities discuss any further training and development needs through regular supervision, appraisals.
People, relatives and professionals said the registered manager and business manager were approachable, organised, and acted on feedback. Staff said they were very visible and worked on floor regularly.
People had opportunities to socialise... shopping... jigsaw puzzle... colouring book... musical instrument... walks... beaches... pantomime... arts and crafts... guinea pigs... dog... gardening.
Varied activities like crafts, pets, outings and gardening keep things interesting, but no dedicated activities coordinator or specialist programmes means the role might sometimes feel like routine care plus extras.
A therapist offered regular organised arts and crafts activities... purchased guinea pigs which people really enjoyed... garden troughs so people could grow vegetables... staff member regularly brought their dog.
Training covers key topics like autism and epilepsy plus basics, but no funded qualifications or clear career paths to help you grow long-term.
Most staff had qualifications in care... The staff training programme included moving and handling, infection control... on autism and managing epilepsy... opportunities discuss any further training through regular supervision, appraisals.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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