Last updated: 10 February 2026
"Great management and positive staff culture create a supportive environment, although agency staff reliance and standard activities are drawbacks."
People were protected from the risk of abuse... Staff received regular safeguarding training... Medicines were managed safely... Staff understood... responsibilities to raise concerns and report incidents.
Staff told us they felt listened to, valued... 'Communication has improved massively. Good teamwork. It feels like we have been given an opportunity to step up.'
The Old Prebendal House had enough staff to meet people's needs... using regular agency staff when needed and that recruitment was on-going.
Staff had access to supervisions and appraisals which were used to develop... offered development opportunities... looking to do NVQ2.
Staff said, 'Manager is brilliant. His door is always open, and he listens to us' and 'Manager is warm and easy to talk to. Very open, firm but fair.'
Activities at The Old Prebendal House were facilitated by a dedicated activities team... variety which included... animals such as ponies, llamas... scrabble, pizza days, coffee mornings... visited Burford Garden centre.
Staffing levels meet needs but they rely on agency staff at times and recruitment is still ongoing.
they were using regular agency staff when needed and that recruitment was on-going.
Activities offer variety with a coordinator but stick to standard group events and outings without specialist programmes.
Activities... included individual and group activities... animals such as ponies, Lamas and deer... scrabble, pizza days... coffee mornings... visited Burford Garden centre.
AI Generated
Last inspected: November 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp