Working at The Old Lodge Nursing Home

Staff understood how to recognise signs of abuse and report concerns; risk assessments were in place, incidents reviewed for lessons learnt, and medicines well managed, stored in line with national guidance.

There was a positive culture within the home which promoted honesty and respect for each other; staff were highly motivated and felt supported by the registered manager.

People felt there were enough staff to provide their care and support; it's quite regular staff here and staff worked in four small teams to cover all areas of the home and be near to people.

There was a training officer who had designed the mandatory training for staff with opportunities to do role play and experience receiving care, for example interactive training to experience what it may be like to live with dementia; staff received supervision and specialist training such as for Huntington's disease.

The registered manager spent time working alongside staff so that the people who used the service knew them and they could engage with them regularly; staff were proud of the service and felt well supported by the registered manager and the provider.

Dedicated activity co-ordinator provided a range of activities including arts and crafts, animal visits with dogs and alpacas, outings to farms, zoos and Chatsworth House, and innovative events like transforming the dining room into a beach.