Working at The Old Hall

Per 2020 IPC: 'We were assured... preventing visitors from catching infections; using PPE effectively; accessing testing; infection outbreaks effectively prevented.' Per 2019: 'Sophisticated system... organisational learning from incidents; manager personally reviews risks.'

Per 2019 comprehensive inspection: 'Staff told us they enjoyed their work... "I tell [others] to come and work here. It’s brilliant."... team-building like “holistic heroes” and “dignity divas”... staff one-page profiles.'

Per 2019 comprehensive inspection: 'The provider’s significant investment in additional staffing resources meant people’s physical and emotional needs were met in a truly holistic way... care staff had significantly more time... no falls since arrival.' Per 2020 IPC: 'The home was well staffed.'

Per 2019 comprehensive inspection: 'Everybody has to have an NVQ Level 2 and most are doing Level 3, 4 or 5... regular one-to-one supervision... structured induction... face-to-face training on dementia, palliative care.'

Per 2019 comprehensive inspection: 'The registered manager was deeply involved in all aspects of the running of the home and provided her team with principled, person-centred leadership... universally praised: "She is very knowledgeable... Any question you’ve got, she’s got the answer."'

Per 2019 comprehensive inspection: 'Team of five well-being therapists (107 hours/week); token economy & Daisy’s Shop; Lady the dog; Welcome Bar; scent diffusers/smart speakers... "People are more stimulated and have better health. Their well-being has increased."'