Last updated: 9 February 2026
"Strong leadership and supportive team culture, but high staff turnover and inconsistent recruitment checks hold it back."
Medicines managed safely, effective IPC systems, risk assessments updated, staff trained in safeguarding, outbreak managed well with enhanced testing/PPE. Per 2019 and 2020 inspections.
Staff worked together in a mutually supportive way, enjoyed work, felt valued and heard, open-door policy, birthday cards and Easter eggs. Per 2019 comprehensive inspection.
There were sufficient staff to meet people's care and support needs without rushing but significant staff turnover and recruitment records showed references requested after staff started or undated. Per 2019 comprehensive inspection.
Structured induction with shadowing, implementing Care Certificate, annual training records, champions for dementia/oral health, 'We do lots and lots of training.' Per 2019 comprehensive inspection.
The registered manager provided strong but supportive leadership and in her five months in post had won the respect and loyalty of her team; maintained a hands-on role in all areas of the home. Per 2019 comprehensive inspection.
Dedicated activities coordinator 20 hours/week with programme of arts/crafts, nail care, reminiscence, Pets As Therapy dogs, themed events, animals in garden. Per 2019 comprehensive inspection.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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