Last updated: 10 February 2026
"Approachable management and a positive culture where staff feel supported, but occasional staffing shortages during sickness and standard training hold it back."
The provider had a proactive and positive culture of safety, based on openness and honesty. Lessons were learnt to continually identify and embed good practice following incidents.
Staff described a positive working environment and said they felt supported by management. One staff member said, “I love working here, I would definitely recommend it.” Morale was high.
Staffing was adequate, with robust recruitment and supervision processes in place. While most staff felt there were enough staff on duty, occasional shortages were noted during unplanned sickness absences.
Staff files showed robust recruitment processes, regular supervision, and training. Staff received regular supervision and training.
The management team were approachable and well regarded by staff and relatives. Feedback mechanisms were in place and contributed to a culture of continuous improvement.
People had access to a wide range of meaningful activities and community engagement opportunities. Activities were varied and included outings, yoga, and therapy dogs... visits from school pupils, nursery children, and therapy animals.
Staffing levels are adequate most days but get short during unplanned sickness absences.
occasional shortages were noted during unplanned sickness absences.
Only standard training and supervision with no mention of specialist courses or funded qualifications.
Staff files showed robust recruitment processes, regular supervision, and training.
AI Generated
Last inspected: October 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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