Working at The Old Chapel Care Home

No activities coordinator, so the role is mostly routine care with basic arts, crafts, quizzes, and occasional exercises.

The home did not have a dedicated activities coordinator but commissioned people providing services such as chair exercise and reminiscence to come into the service.

Training had data loss issues and staff are refreshing basics, with no specialist courses or funded qualifications mentioned.

There had been an issue with their old provider and some data had been lost. Because of this, staff were in the process of refreshing all their training.

Staffing is adequate with good ratios but no details on low agency use or strong team retention.

There were sufficient staff to meet people's needs, which was confirmed by people using the service, and staff.