Last updated: 10 February 2026
"Staff feel supported in a strong team with good training and safety practices, but no registered manager and stretched staffing hold it back."
2022 targeted inspection: We were assured that this service met good infection prevention and control guidelines as a designated care setting; staff trained in IPC, clear risk assessments.
Per 2019 comprehensive inspection: Staff spoke positively about the manager, 'I feel very supported by [manager]', 'we are a strong team'; enjoyed working there.
Per 2019 comprehensive inspection: Staff told us that they did not always feel they had sufficient staffing levels available during the day due to a reduction in staffing levels following a funding review; 2022: Staff absence was covered by either colleagues or bank staff.
Per 2019 comprehensive inspection: Staff received appropriate training which was relevant to their role including PROACT-SCIPr-UK and Autism; supervisions implemented but previously inconsistent.
Per 2019 comprehensive inspection: A registered manager was not in post. However, the manager had submitted an application to the Care Quality Commission and this was in progress.
Per 2019 comprehensive inspection: Activities available including arts and crafts, puzzles, gardening, trampolining, drumming, music, massage, shopping, swimming, cinema, theatre and bowling.
No permanent manager registered with the regulator.
Per 2019 comprehensive inspection: A registered manager was not in post.
Staff feel stretched at times after funding cuts and bank staff cover absences.
Per 2019 comprehensive inspection: Staff told us, 'I think it is very hard sometimes, I think it is hard to give people the support they deserve sometimes'.
Just basic activities like arts, crafts, outings and music, no specialist programmes or coordinator.
Per 2019 comprehensive inspection: Activities were available to keep people occupied both on a group and individual basis including arts and crafts, puzzles, gardening, outings, music.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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