Working at The Oakes Care Centre
Willwood Avenue, Huddersfield, HD3 4YA
Operated by HC-One Limited
60 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Staff feel well supported and valued by management with good teamwork and sufficient staffing, but medication errors and training gaps need attention."
Safety & Risk
4/10
!
One person ran out of 1 of their medicines as this had not been identified by a senior member of staff. The same person had received wrong doses of another medicine they were prescribed.
Staff Culture
6/10
✓
Staff we spoke with worked well as a team and told us they felt well supported and valued by the management team.
Staffing Levels
6/10
✓
There were sufficient numbers of safely recruited staff to meet people's needs.
Training & Dev
5/10
!
We looked at staff training completion rates. Whilst some gaps were identified, the registered manager and area director had already identified this and were taking action.
Management
7/10
✓
Staff we spoke with worked well as a team and told us they felt well supported and valued by the management team.
Programmes
6/10
✓
Activities were taking place inside and outside the home. On the day of our inspection, a singer visited the home to provide entertainment for people, which they joined in with and enjoyed.
Points to consider
Staff missed some medication doses and gave wrong doses to one person, even though it was fixed after.
One person ran out of 1 of their medicines as this had not been identified by a senior member of staff. The same person had received wrong doses of another medicine they were prescribed.
Some staff training is not up to date yet, even though managers are working on it.
We looked at staff training completion rates. Whilst some gaps were identified, the registered manager and area director had already identified this and were taking action.
Staffing is adequate but there were a couple of delayed responses to call bells.
We spoke with the management team about 2 issues relating to delayed responses to call bells.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews