Working at The New Wycliffe Home
111 Gleneagles Avenue, Leicester, LE4 7YJ
Operated by S6 Care Ltd
49 bedsResidential homes
Workplace Score
2.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 2.6/10
Key Finding
"Varied activities and a more stable staff team shine through, but staffing shortages, no permanent manager and training gaps hold it back."
Safety & Risk
2/10
✕
The management of medicines needed improving. This included storing medicines in line with manufacturers guidance, monitoring quantities of medicines and administering them as prescribed... There was a lack of oversight in ensuring medicines were being stored safely.
Staff Culture
4/10
!
Staff culture was an area of ongoing improvements. The management team had supported staff to develop a greater understanding of their roles, responsibilities and accountability. Whilst there had been a high turn over of staff, new staff had been recruited, resulting in a more stable staff team.
Staffing Levels
1/10
✕
Staffing levels were not sufficient in meetings people’s individual care needs and safety... We concluded staffing levels were not sufficient, and people’s dependency needs had not been assessed in a timely manner, this put people at greater risk of harm.
Training & Dev
2/10
✕
Staff had not received sufficient training to meet people’s individual care needs and clinical risks. For example, catheter care is a delegated heath care task that requires staff to receive training from a healthcare professional and their competency assessed. This had not been completed.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. A new manager had submitted an application to register.
Programmes
6/10
✓
Activity coordinators provided a variety of activities for people to participate in, including community activities. External entertainers also visited the service. Positive links with the local community had been developed.
Points to consider
No permanent manager in place yet, so leadership is not fully stable.
At the time of our inspection there was not a registered manager in post. A new manager had submitted an application to register.
Not enough staff on shifts, so residents wait too long for help like toilet trips or mealtimes.
Staffing levels were not sufficient in meetings people’s individual care needs and safety... Concerns about staffing levels was a reoccurring theme. Examples were given of people having to repeatedly wait for staff assistance.
Big gaps in staff training for key needs like catheter care, diabetes and swallowing problems.
Staff had not received sufficient training to meet people’s individual care needs and clinical risks... the training matrix did not include these specific training areas.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2025
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews