Working at The New Inn

Medicines were handled safely... People were protected from the risk of harm and abuse. Staff received regular training on safeguarding... Risks... identified, assessed and managed. Incidents... reviewed by the registered manager.

Staff spoke positively about the management team... One staff member said, 'I love working here, it's a good team, and you are well supported.' There was an open and supportive culture... strong team spirit.

There were enough staff to meet people's needs. Staffing arrangements allowed for individual needs to be met along with specific one to one time. No new staff had been recruited since the last inspection.

Staff told us they were well supported and received the appropriate training... A staff member said, 'We have a lot of training to complete, I have completed autism training online recently.' There was a range of online and face to face training... structured induction... supervisions and appraisals.

The registered manager was providing effective hands on leadership. Staff were confident with the registered manager... One staff member said, 'The manager is fantastic people and staff come first'.