Working at The New Grange Care Home Limited
10-16 Homefield Road, Worthing, BN11 2HZ
Operated by The New Grange Care Home Limited
58 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Supportive management and strong safety practices with a positive team culture, although agency staff cover sickness and holidays."
Safety & Risk
8/10
✓
Staff had received suitable training in recognising the signs of possible abuse... Safeguarding reports were clear... Risk assessments were reviewed... Medicines were administered, stored... safely... regular analysis of [accidents and incidents].
Staff Culture
7/10
✓
Staff told us they felt well supported by both the management team and their peers... 'There is a lot of banter between the staff, it is good. We have a laugh when we work, and this has a positive impact on people.'
Staffing Levels
6/10
✓
Staffing levels were sufficient to meet people's needs safely... 'There is absolutely enough staff every time we visit.' Per 2019: Agency staff were used to cover staff shortages such as sickness and annual leave.
Training & Dev
7/10
✓
Training was up to date, and staff had an appropriate variety of skills... regular supervisions... additional training for staff around pressure care... regular competency checks.
Management
8/10
✓
People, staff and relatives all gave us positive feedback about the registered manager... Staff all spoke about being supported by the registered manager... '[Registered manager]'s door is always open. She has been supportive and flexible... She is the best manager I've ever had.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: An activities coordinator at the home ensured people were not bored... music sessions... quizzes... 'knit and natter'... go out to the park or the garden centre... entertainment at the weekends.
Points to consider
Staffing is adequate but they use agency workers sometimes for sickness and holidays.
Per 2019 comprehensive inspection: Agency staff were used to cover staff shortages such as sickness and annual leave.
Activities have a coordinator with regular varied sessions like music, quizzes and outings, but nothing specialist or innovative.
Per 2019 comprehensive inspection: activities coordinator holding music sessions... quizzes... 'knit and natter'... go out to the park or the garden centre.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews