Last updated: 9 February 2026
"Accessible management and happy staff morale create a positive atmosphere, but staffing lacks stability and training misses progression."
The provider had systems in place which helped to minimise the risks of abuse... Staff told us they would not hesitate to report any concerns and were confident action would be taken
Staff morale was good which created a happy atmosphere for people to live in. Staff were well motivated and happy in their roles.
There were adequate numbers of staff to keep people safe and meet their needs... One member of staff said, 'The really nice thing about working here is you always have time to spend with people.'
Staff received regular training in subjects relevant to people's needs and health and safety issues.
The registered manager's office was situated by the main lounge area which made them easily accessible to people, visitors and staff. They operated an open-door policy
Since the last inspection the provider had increased the number of activity staff to make sure people had access to activities... every day... organised activities every day and informal one to one sessions
Staff numbers are enough to get the job done and spend time with people, but no details on low staff turnover or agency use to make it really stable.
There were adequate numbers of staff to keep people safe and meet their needs... 'you always have time to spend with people.'
Staff get regular training on basics and some health topics, but nothing about funded qualifications or career progression.
Staff received regular training in subjects relevant to people's needs and health and safety issues.
Daily organised activities and one-to-one chats are available thanks to extra activity staff, but no specialist programmes or creative innovations to make the role more varied.
provider had increased the number of activity staff... organised activities every day and informal one to one sessions
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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