Working at The Mullion
230 Portsmouth Road, Horndean, PO8 9SY
Operated by Community Integrated Care
3 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Staff feel supported by approachable leadership and a positive culture, but some agency staff cover shifts and medicines records need completing to best practice."
Safety & Risk
7/10
✓
People received their medicines safely in line with their preferences and by staff who knew them well. However, we found some records relating to medicines had not always been completed in line with best practice.
Staff Culture
8/10
✓
Staff felt included, confident and supported in making suggestions. The registered manager spoke about the importance of valuing staff and strived to be inclusive and supportive.
Staffing Levels
7/10
✓
Staff told us there were enough staff to meet people's needs and we observed safe staffing levels throughout the inspection; staff appeared unhurried and responsive to people.
Training & Dev
7/10
✓
Staff were positive about the training they had received. They told us they felt confident and competent in supporting people with their individualised needs.
Management
8/10
✓
Comments from staff included, 'She (registered manager) is very approachable. She is fair to all staff.' And 'She (registered manager) operates an open-door policy so can always talk to her.'
Programmes
/10
✕
Points to consider
Some shifts covered by agency workers, even if the manager picks familiar ones.
Staff told us when agency staff were required, the registered manager booked the agency staff who were familiar to people and knew how to support people in their preferred way.
Some medication records were not fully completed to best practice standards.
However, we found some records relating to medicines had not always been completed in line with best practice. The provider took action to address this during the inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews