Working at The Mount
Wood Lane, Burton On Trent, DE13 8PH
Operated by Rebecca Homes Ltd
11 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"Hands-on management, supportive culture, excellent training and activities, although some agency staff are used."
Safety & Risk
7/10
✓
Staff knew how to protect people from the risk of abuse... incidents and accidents were clearly recorded and reviewed to identify any learning
Staff Culture
8/10
✓
Staff enjoyed working at the service and felt supported and valued by the management team... 'I love my job... the staff team are amazing.'
Staffing Levels
6/10
✓
People told us and we saw there were sufficient staff to keep people safe... one of whom was an agency worker.
Training & Dev
8/10
✓
Staff were positive about the training and support they received... ongoing training relevant to the needs of people living at the home... regular supervision
Management
8/10
✓
The management team were very 'hands on' and lead by example... Staff were positive about the management team and told us they felt listened to.
Programmes
8/10
✓
The service was exceptional at providing people with meaningful activities... volunteered at a local charity shop... conservation work... trampoline activity session... day trips and on holiday
Points to consider
Staffing is sufficient and flexible but there is some agency use, so not every shift has the full regular team.
we spoke with eight members of staff... one of whom was an agency worker
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews