Working at The Mount & Severn View
41-43 The Mount, Shrewsbury, SY3 8PP
Operated by Barchester Healthcare Homes Limited
58 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Open leadership and close-knit teamwork make staff feel valued, but basic activities and routine training lack variety."
Safety & Risk
8/10
✓
There were effective procedures to assess and manage risks which staff understood and followed. People received their medicines when they needed them from staff who were trained and competent. Staff had been trained to recognise and report any signs of abuse.
Staff Culture
8/10
✓
Staff felt valued and motivated. Staff considered the teamwork in the home was good. A member of staff told us, 'The team are close knit and work well together. All the staff are friendly and respectful.'
Staffing Levels
6/10
✓
People and staff told us there were enough staff on duty to meet people's needs and help keep them safe. The atmosphere in the home was relaxed and staff interacted and supported people in an unhurried manner.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff members told us they received regular support and supervision sessions. New staff members completed a structured introduction to their role, including induction training.
Management
8/10
✓
The registered manager promoted an open and honest culture and was very visible in the home. A member of staff said, '[Name of registered manager] really listens to us. Their management style has made staff freer and more comfortable to speak up and morale has improved.'
Programmes
5/10
!
Per 2019 comprehensive inspection: People were involved in board games and a social event. People told us there was a programme of activities including visits to local places of interest, shopping and religious services.
Points to consider
The job is mostly routine personal care with some basic group activities like games and outings, but no full-time activities coordinator or special projects to add variety.
Per 2019 comprehensive inspection: 'programme of activities they could take part in if they wished. These included visits to local places of interest, shopping and religious services.'
Staff numbers are enough to meet care needs safely, but no details on stable teams or very low agency use to keep workloads light all the time.
People and staff told us there were enough staff on duty to meet people's needs and help keep them safe.
Only basic induction training and regular supervisions, with no specialist courses or funded qualifications for career growth.
Per 2019 comprehensive inspection: 'New staff members completed a structured introduction to their role. This included completion of induction training, for example, adult safeguarding and basic food hygiene.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews