Working at The Mount
Palmer Lane, Barrow Upon Humber, DN19 7BS
Operated by Prime Life Limited
19 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Staff praised the supportive manager and positive culture, but adequate staffing lacks easy workloads and activities feel routine without a dedicated coordinator."
Safety & Risk
8/10
✓
Medicines were managed safely in line with national best practice and guidance. The registered manager investigated all accidents and incidents thoroughly.
Staff Culture
8/10
✓
Staff were very positive about the culture within the service... One member of staff said, 'I've worked here for 13 years. I love it, wouldn't want to not be here.'
Staffing Levels
6/10
✓
There was enough staff on duty to safely support people. The registered manager reviewed staffing needs regularly.
Training & Dev
7/10
✓
Staff had also received service specific training to enable them to fully support the people living at the home who required more complex support.
Management
8/10
✓
Staff were very complimentary about the registered manager. Comments included, 'We get brilliant support from [registered manager]. If we have a problem, he'll help anyway he can.'
Programmes
6/10
✓
People were able to access activities within the service which were meaningful. For example, the registered manager hosted a weekly 'Wednesday Club' where people could get together and discuss issues important to them.
Points to consider
Staff numbers are enough to keep care safe, but no comments from staff about easy workloads or spare time for personal care.
There was enough staff on duty to safely support people.
Activities include clubs, outings and community links, but no dedicated coordinator or special training makes the job feel routine at times.
the registered manager hosted a weekly 'Wednesday Club' where people could get together and discuss issues important to them.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews