Working at The Moorings
Church Road, Bungay, NR35 2TJ
Operated by Cygnet Care Limited
53 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Staff feel appreciated by lovely managers and love the workplace with well-managed risks, but staff retention and specialist training are lacking."
Safety & Risk
7/10
✓
Risks to people were managed well, risks were assessed and measures in place to reduce them.
Staff Culture
7/10
✓
One staff member told us... 'I love it here, I love it, love the people, it is a great place to work.'
Staffing Levels
6/10
✓
Records and discussions with staff showed there were staff available to provide people with support when they needed it.
Training & Dev
6/10
✓
Staff received face to face training which provided them with the knowledge they needed to meet people's needs effectively.
Management
7/10
✓
Staff were complimentary about the provider, 'They are lovely people to work for, they are passionate about being fair and appreciating staff for doing a good job.'
Programmes
6/10
✓
There was an activity programme and the activities coordinator told us how this was continuously being improved... including plans for miniature donkeys to visit... visits to people by babies and children.
Points to consider
Staffing is adequate with staff on hand when needed, but no details on low staff turnover or minimal agency use.
Records and discussions with staff showed there were staff available to provide people with support when they needed it.
Training covers the basics like safeguarding and medicines with inductions and supervision, but no specialist courses or funded qualifications.
Staff received face to face training which provided them with the knowledge they needed to meet people's needs effectively.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews