Last updated: 9 February 2026
"Supportive hands-on manager and excellent training foster good staff morale, but limited specialist activities and medication discrepancies need improvement."
Safe safeguarding systems, staff know how to report; risk assessments reviewed; medication audits addressed discrepancies to reduce risks.
Staff morale was good, everyone committed; 'The place is well organised and people get on so well. That is down to the manager'.
'Good staffing levels afforded people responsive and dignified support'; staff satisfied sufficient on duty, thorough recruitment with DBS checks.
In-house trainers provided courses; staff: 'best training opportunities... helped to develop my career by doing professional qualifications all down to the organisation'.
Registered manager visible and hands-on: 'The best manager you could have she is always around for a chat and is like one of the staff'; staff say organised and supportive.
Dedicated activities coordinator praised: 'unbelievable... great singer... Christmas non-stop, school choirs and pantomimes'; range of social events.
Some medication discrepancies found on audits.
We looked at a sample and found any discrepancies had been looked into and action taken to reduce risks in the future.
Only regular events by activities coordinator, no specialist therapeutic programmes.
'activities coordinator who is a very good singer, at Christmas it was non-stop, school choirs and pantomimes.' No named specialist programmes mentioned.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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