Working at The Mews
Stone Road, Stafford, ST21 6JX
Operated by The Mews Care Limited
8 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"A family-like culture and safe medicines management stand out, although staff retention and activities coordination need improvement."
Safety & Risk
8/10
✓
Peoples' medicines were managed safely, and administration records indicated people received their medicines as prescribed. Staff were trained to administer medicines and regularly had their competency assessed.
Staff Culture
8/10
✓
One staff member said, 'I like how person centred it Is here, we're like a family. We all want what's best for people and work together to support them to have a good life.'
Staffing Levels
6/10
✓
During the inspection we saw that there were enough staff to support people. Staff told us they felt there were enough staff to keep people safe and to support people to do things they enjoyed.
Training & Dev
7/10
✓
Staff told us they had received an induction when they were new to the service and had ongoing training. One staff member said, 'We go get a lot of training, and we refresh it yearly. We do E-learning but also have face to face.'
Management
7/10
✓
People, staff and relatives said the registered manager was approachable and felt they would be able to raise any issues.
Programmes
6/10
✓
People were supported to access work opportunities, with one person working at a local day centre. They told us, 'I like it, I make the tea and help out and we play bingo.' Another person told us, 'I go to a day centre and I do woodwork and look after an allotment.'
Points to consider
Staffing is adequate with enough people on shift, but no details on low staff turnover or minimal agency use.
During the inspection we saw that there were enough staff to support people. Staff told us they felt there were enough staff to keep people safe and to support people to do things they enjoyed.
Varied daily activities and community outings, but no dedicated activities coordinator or specialist therapeutic programmes.
People were supported to maintain hobbies, try new interests and to access voluntary work.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews