Last updated: 10 February 2026
"Staff feel supported by approachable management in a positive culture with enough one-to-one staffing, but no details on staff retention or training progression."
Risks associated with people's care and support were assessed, monitored and managed to ensure people were safe. The provider learned lessons when things had gone wrong.
There was a positive and open culture at the service. Staff felt supported by the management team.
During the day people were supported on a one to one basis, therefore there was enough staff to support people in line with their needs.
Per 2017 comprehensive inspection: Staff had undertaken a structured induction and essential training at the beginning of their employment. This had been followed by periodic refresher training and on-going support sessions.
People we spoke with found the registered manager approachable and staff felt supported by the management team.
Per 2017 comprehensive inspection: People had access to social activities that were based around their interests and hobbies. They told us they enjoyed the activities and outings they took part in.
Staff numbers are enough for one-to-one daytime care and night cover, but no details on team stability or agency staff use.
During the day people were supported on a one to one basis, therefore there was enough staff to support people in line with their needs.
Standard induction, mandatory training and some specialist topics are covered with supervision, but no funded qualifications or career paths mentioned.
Per 2017 comprehensive inspection: Training records showed most staff had completed essential training, as well as some appropriate additional training specific to the people they supported, such as learning disability awareness, crisis management and dementia.
Varied outings, community trips and events based on interests, but no dedicated coordinator or specialist programmes to enrich the role.
Per 2017 comprehensive inspection: People had access to social activities that were based around their interests and hobbies including outings into the community such as to a safari park, football matches and to visit relatives.
AI Generated
Last inspected: January 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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