Working at The Mews

2022 inspection assured effective infection prevention, PPE use, testing, outbreak management and safe admissions/visits; per 2018: incidents analysed for trends, proactive person-centred risk assessments enabling positive risk-taking, robust medicines management with no errors.

Per 2018 comprehensive inspection: Staff reported enjoyment and fulfilment, real sense of community and settled team, low turnover, staff extremely positive about colleagues, people supported and management.

Per 2018 comprehensive inspection: Low staff turnover with most staff long-serving (some 10-15 years), sufficient staffing levels with specific ratios met, small familiar bank used with minimal agency for gaps, settled team reported by staff.

Per 2018 comprehensive inspection: Comprehensive induction with Care Certificate, bespoke ongoing training on-site, specialist development including ILM level 5 and university seminars on wound care, supervisions every three months and yearly appraisals.

Per 2018 comprehensive inspection: The registered manager was respected by staff, visible and hands-on, consistently sought improvements, and people, staff and professionals expressed high confidence in leadership.

Per 2018 comprehensive inspection: Three full-time activity coordinators ('hobby team') delivered innovative programmes including wheelchair canoeing, rock climbing, theatre trips, museums, animal therapy, reiki, wish lists fulfilled with daily diaries.