Working at The Mews
336 Cowpen Road, Blyth, NE24 5ND
Operated by Voyage 1 Limited
4 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.5/10
Key Finding
"Strong leadership, stable staff retention and positive culture, although training and activities are basic."
Safety & Risk
8/10
✓
People received their medicines safely. Staff followed safe processes for the management of people's medicines... Risks to people and the service were assessed and managed.
Staff Culture
8/10
✓
Staff morale was good, and they felt valued and supported. Staff told us they felt everyone was well supported and they all told us how much they enjoyed their work.
Staffing Levels
8/10
✓
People were supported by a stable staff team. The registered manager told us, 'The turnover of staff is minimal, and they have good sound knowledge of the people we support.'
Training & Dev
6/10
✓
New staff were supported through an induction programme and the provider's mandatory training was provided for all staff members.
Management
8/10
✓
The registered manager provided leadership and took into account the views of people, their relatives, staff and visiting professional staff; she often worked alongside staff providing care.
Programmes
6/10
✓
People were supported to take part in a wide range of activities... there was an activity planner displayed on a board in the office.
Points to consider
Just standard induction and mandatory training, no specialist courses or extra development.
New staff were supported through an induction programme and the provider's mandatory training was provided for all staff members.
Regular activities and outings but no special programmes or creative extras to vary the workday.
People were supported to take part in a wide range of activities to provide them with stimulation, entertainment, socialisation and ensure they were part of the local community... activity planner displayed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews