Working at The Mellowes Care Home
Common Mead Lane, Gillingham, SP8 4RE
Operated by Park Healthcare Limited
45 bedsNursing homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Staff feel proud and supported with strong safety practices, but no structured activities programme and no permanent manager hold it back."
Safety & Risk
8/10
✓
Accidents and incidents were reported in a timely way and analysed by the manager to find out what had happened, the cause, identify themes and determine actions required.
Staff Culture
8/10
✓
The home had an open, professional and supportive culture. Staff told us they were proud to work at the home and felt supported by their colleagues.
Staffing Levels
7/10
✓
The provider was actively recruiting staff and had reduced use of agency workers at the home. These steps had had a positive impact on the availability and consistency of staff.
Training & Dev
6/10
✓
Staff medicines competency assessments were undertaken. Where errors had occurred, the relevant staff had refresher training and their competency re-checked.
Management
7/10
✓
[Manager] has made a massive difference to the home, is very supportive to both staff and residents.
Programmes
3/10
✕
We did suggest some new activities and they followed up on that.
Points to consider
No structured activities programme or coordinator, so the role is mostly routine personal care.
We did suggest some new activities and they followed up on that.
Only standard training and competency checks, no specialist courses or funded qualifications.
Staff medicines competency assessments were undertaken. Where errors had occurred, the relevant staff had refresher training and their competency re-checked.
No permanent manager yet, even though current one is supportive.
At the time of our inspection there was not a registered manager in post. The manager had submitted their application to CQC to be the registered manager.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews