Last updated: 9 February 2026
"Staff feel proud and supported with strong safety practices, but no structured activities programme and no permanent manager hold it back."
Accidents and incidents were reported in a timely way and analysed by the manager to find out what had happened, the cause, identify themes and determine actions required.
The home had an open, professional and supportive culture. Staff told us they were proud to work at the home and felt supported by their colleagues.
The provider was actively recruiting staff and had reduced use of agency workers at the home. These steps had had a positive impact on the availability and consistency of staff.
Staff medicines competency assessments were undertaken. Where errors had occurred, the relevant staff had refresher training and their competency re-checked.
[Manager] has made a massive difference to the home, is very supportive to both staff and residents.
We did suggest some new activities and they followed up on that.
No structured activities programme or coordinator, so the role is mostly routine personal care.
We did suggest some new activities and they followed up on that.
Only standard training and competency checks, no specialist courses or funded qualifications.
Staff medicines competency assessments were undertaken. Where errors had occurred, the relevant staff had refresher training and their competency re-checked.
No permanent manager yet, even though current one is supportive.
At the time of our inspection there was not a registered manager in post. The manager had submitted their application to CQC to be the registered manager.
AI Generated
Last inspected: May 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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